Each of our divisions* has undertaken a materiality process to identify which issues its stakeholders see as being most relevant to its business. These processes involved considering the views expressed by shareholders, customers, employees, the media and non-governmental organisations, as well as issues addressed by competitors in their reporting.
The issues identified were then prioritised by each division based on their impact on stakeholder decision making and the effect they have on the business.
Divisional material issues were then considered at a Wesfarmers Group level to determine which issues potentially had a Group impact and were relevant to Group-level stakeholders and which were adequately addressed at a divisional level. In addition, we conducted a stakeholder survey to ensure that we have addressed the issues most relevant to our Wesfarmers stakeholders.
As part of the assurance process, Ernst & Young reviewed this process to make sure that we have addressed the issues that our stakeholders most want to hear about.
If there is an issue that you think has not been adequately addressed in this report, please let us know by completing the stakeholder feedback form.
*Wesfarmers Industrial and Safety did not undertake a materiality process this year and has carried over its issues from last year.