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Target

Target is a department store retailer with a presence throughout metropolitan and regional Australia and a growing online business. The business sells a wide range of products for the contemporary family, including apparel, homewares and general merchandise. 

Target operates a national network of over 300 stores generating sales of over $3.5 billion. We employ more than 21,000 team members across our stores, support offices and direct sourcing operations in Asia.

Material issues

Our business focuses on six key areas to improve our sustainability:

  • Ethical sourcing
  • Product safety
  • Community contribution
  • Reducing greenhouse gas emissions
  • Employee safety
  • Employee diversity

Ethical sourcing

We continued to invest in an ethical and transparent supply chain. This year we established a Target direct sourcing office in Bangladesh employing more than 30 people which allows us to stay close to our Bangladesh factory partners, and make sure they are operating safely and in a manner Target and our customers expect.

This year we also joined the Impactt Benefits for Business and Workers program, which works with factories in developing countries to make business improvements that lead to better training, pay and conditions for workers. Thirteen of Target’s Bangladeshi supplier factories have signed on to participate in the program. 

In August 2014, Target began publishing names and addresses for its supplier factories in Bangladesh on its website to provide customers with confidence that the products they buy have been produced in safe, fair and equitable working conditions.

 

 

Community engagement

We continued as principal sponsor for the Kids Teaching Kids education program which teaches school children about environmental issues affecting their school, their community and their country. This year 14,722 children, 791 teachers and 456 schools across Australia participated in the program. The program will continue in 2014 with an increased focus on Aboriginal and Torres Strait Islander communities. 

Target also raised $270,000 for the 2013 NSW bushfire victims by providing a $100,000 pledge to the Salvation Army’s Bushfire Appeal and $20,000 in gift cards for UnitingCare. A further $149,225 was raised by customers and Target team members through a dedicated in-store donation program.

With Target’s help, in October 2014 the 50,000th Buddy Bag will be donated to children fleeing domestic violence through the Alannah and Madeline Foundation.

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Community contributions

2.5

$m
chart data indicator
Direct
2014   1.5
2013   0.9
2012   1.4
2011   1.1
2010   1.4
Indirect
2014   1.0
2013   0.9
2012   2.1
2011   2.0
2010   1.6

Energy efficiency

This year, we developed and invested in a robust energy efficiency program which involved auditing our 130 highest energy-use stores. Remedial works have commenced, with the aim of achieving a significant reduction in overall energy demand. New lighting design standards featuring high efficiency LED fittings capable of significant energy savings have now been trialled in three stores and air conditioning systems are being reconfigured or upgraded with the aim of improving efficiency. This program has partially offset the increase in energy use caused by extended store trading hours across the store network.

Greenhouse gas emissions

261

Tonnes CO2e: '000
chart data indicator
2014   261
2013   242
2012   231
2011   245
2010   240

Energy Use

0.9

Petajoules
chart data indicator
2014   0.9
2013   0.8
2012   0.8
2011   0.8
2010   0.8

Team member safety

Our safety performance continued to improve on previous years, with a 13 per cent reduction in total recordable injury frequency rate to 37.8. New worker's compensation claims also reduced by 16 per cent for the reporting period. An increased focus on hazard management and improved manager knowledge supported by a new web-based site operational health and safety plan has contributed to this improvement.

 

Safety Performance

chart data indicator
2014   37.8
2013   43.71
2012   54.62
2011   57.4
2010   54.12
1 Figure restated due to maturation of data.
2 Figures restated due to a reclassification of incidents.

 

Diversity

This year Target has increased its commitment to Aboriginal and Torres Strait Islander engagement. We established an Indigenous Affairs Manager role in April 2014 to develop a strategy to create further Indigenous employment, support Aboriginal and Torres Strait enterprise and increase the understanding of and respect for Indigenous culture across the Target team. This commitment started with the Target leadership team undertaking a full-day of cultural awareness training to better understand the issues still present today and learn how Target can play a role in making reconciliation a reality.

Product safety

We continually strive to improve our quality and safety standards to ensure our customers can be confident in the products they buy at Target. This year we worked to ensure our products not only meet Australian safety standards but we have begun to benchmark and adopt global best practices. This will continue to be a key focus over the next 12 months.